Shipping policy
t Secrets of Decoupage, we aim to provide a smooth and reliable shipping experience for all our customers. We use Royal Mail for all deliveries to ensure that your orders reach you safely and on time.
Shipping Times:
- UK Orders: Standard delivery takes approximately 3-5 business days.
- International Orders: Delivery times vary depending on the destination, but typically take between 7-14 business days.
Shipping Rates:
- UK Standard Shipping: A flat rate will be applied at checkout.
- International Shipping: Rates vary depending on the destination and will be calculated at checkout.
Order Processing:
- All orders are processed within 1-2 business days.
- You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Issues:
- In the unlikely event of any delays or issues with your shipment, please contact our customer service team, and we will assist you in tracking or resolving the issue.
Please note that shipping times may vary during peak seasons or due to external factors beyond our control (e.g., customs delays, holidays, etc.). We are committed to ensuring that your order is delivered as efficiently as possible.
Thank you for choosing Secrets of Decoupage!